Dramatic deregulation in the global telecommunications industry,
combined with spectacular technological advances, has given
businesses the freedom to use alternative ‘Service
Providers’. Established global telecommunications companies
are offering access to their digital communications networks
at considerably reduced rates. Good news in theory, but in
practice, taking advantage of this significant advance is
not so simple.
These major Carriers are in contention for
market share. Buyers keen to maximize these opportunities,
and inundated
with sales calls, have to pick their way through a maze
of tariff schemes, discount and billing structures,
connection
and billing charges; all in a highly competitive market
where new offers appear every month.
It is not surprising
that buyers have been reluctant to subject themselves to
the learning process, even
though
they know
there are savings to be made.